Email Policy
Last updated: March 2026
This Email Policy explains how Clok uses email communication in relation to your account and use of the platform.
1. Transactional Emails
Clok sends essential transactional emails that are necessary for the operation of the service. These may include:
- Account creation and login notifications
- Subscription and billing confirmations
- Account security alerts
- Service-related updates
Transactional emails are part of providing the service and cannot be opted out of while an account remains active.
2. Marketing Emails
Clok may occasionally send informational emails relating to platform updates, new features, or important service announcements.
You will only receive marketing or informational emails if:
- You have explicitly opted in, or
- You have an existing customer relationship and the information is relevant to the service
You can unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.
3. Email Content Standards
Clok does not sell or rent email addresses and does not use them for unrelated third-party marketing.
Emails are sent sparingly and are intended to be useful, relevant, and respectful of your inbox.
4. Third-Party Email Providers
Clok may use trusted third-party email service providers to deliver system and marketing emails. These providers process email data solely for the purpose of delivering messages on behalf of the platform and operate under appropriate data protection safeguards.
5. Changes to This Policy
This Email Policy may be updated from time to time to reflect changes in communication practices, platform features, or legal requirements.
6. Contact
If you have questions about this Email Policy, you may contact us through the website.